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I love this question so much. It was hell, but we finally managed to get Apple an entitlement to disable Apple Pay while the boarding pass is...
Hi, it's a good question which I can't really answer. What I can say is that the chat is routed in a way where the operators receiving it knows...
Progress towards LTG: we got access to the data this week and we have started sketching the UI. So it will come in one of the next releases, there...
The good news here is that Star booking in the app is already developed and it's undergoing testing. If it is all good, it's a candidate for one...
I can check, can you create a ticket from within the app so I can find your logs and debug them? Assuming you have push notifications on for those...
Folks! Sorry for my late response time in the past few weeks, but we had hell over here, you might have heard about the cyber attack. But again...
Sorry we screwed up but we also fixed it now
It's real-time data, there are 2 things here. One is the push when boarding starts, to send the push we are waiting for 3-4 passengers who scan...
oh man! I can ensure we didn't put this in test cases! :-) How could have we found a profile with 1000 bookings? :-) Will fix this asap!
Yes the status is that we developed both of them already and they are under going testing as we speak, chat diamond is ready I think it will come...
Yes, tap on ME from the bottom navigation and the QR code in the EB card and it will pull up your digital card.
Check-in contact info fetches data from booking, so we need to check how that booking is done. is it an agent or in the app or on our website?
We did some fix about this a while ago, so let us know via a ticket support if you still have issues
Now it is available on iOS
Ok, we will retest this scenario, when you write "tracking" you mean in the flight card, in-flight status screen, or in the widget that displays...
Hi guys, we just pushed release 5.1 packed with a lot of Christmas presents: - home screen renders much faster now - security waiting time for a...
Yes, we don't really know how to solve this problem. We rely on marketing warehouse data based on flown trips connected to your EuroBonus info...
Correct, the 2D barcode contains all the segments of your check-in journeys. Anyway, on 5.1 which goes live today, we are introducing a Wallet...
I doubled check now and we fix this already, maybe it's not in the current 5.0 release, but it should be included on 5.1 which goes live today.
On the upcoming 5.1 release we are introducing a Wallet that will contain persistently all your boarding passes, so I hope you won't have this...